101 Inspirational Customer Service Quotes for 2022

If you’re in business then you’re in the customer service business. There is no way around it. Without outstanding customer service, your business will not grow. We’ve compiled this list of 101 customer service quotes to help motivate you to provide top-notch customer service in 2022, and beyond.

Did we miss any? Comment your entry and we’ll update this list!

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Without further delay here are your 101 Inspiration Customer Service Quotes for 2022.

101 Customer Service Quotes

1. “Life is for service.” – Fred Rogers
2. “Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!” – Gene Buckley
3. “There are no traffic jams along the extra mile.” – Roger Staubach
4. “Good service is good business.” — Siebel Ad
5. “To earn the respect (and eventually love) of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies.” – Colleen Barrett
6. “Satisfaction is a rating. Loyalty is a brand.” – Shep Hyken
7. “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
8. “Your most unhappy customers are your greatest source of learning.” – Bill Gates
9. “Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney
10. “Strive not to be a success, but rather to be of value.” – Albert Einstein
11. “Customer service is the new marketing.” — Derek Sivers
12. “Customer service is about empathy.” – Chaz Van de Motter
13. “Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?‘” – Brian Tracy
14. “Make a customer, not a sale.” – Katherine Barchetti
15. “Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers, there is no company!” – Connie Edler
16. “People do not care how much you know until they know how much you care.” – Teddy Roosevelt
17. “There is place in the world for any business that takes care of its customers – after the sale.” – Harvey MacKay
18. “When you help others feel important, you help yourself feel important too.” – David J. Schwartz
19. “Sales without customer service is like stuffing money into a pocket full of holes.” – David Tooman
20. “Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh
21. “Men are rich only as they give. He who gives great service gets great rewards.” – Elbert Hubbard
22. “You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz
23. “Our attitude towards others determines their attitude towards us.” – Earl Nightingale
24. “The sole reason we are in business is to make life less difficult for our clients.” – Matthew Odgers
25. “People will forget what you said. They will forget what you did. But they will never forget how you made them feel.” – Maya Angelou
26. “If people believe they share values with a company, they will stay loyal to the brand” – Howard Schultz
27. “Most people spend more time and energy going around problems than in trying to solve them.” – Henry Ford
28. “Customer service is just a day in, day out ongoing, neverending, unremitting, persevering, compassionate, type of activity.” – Leon Gorman
29. “Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt
30. “Courteous treatment will make a customer a walking advertisement.” – James Cash Penney
31. “A satisfied customer is the best business strategy of all.” – Michael LeBoeuf
32. “Customer experience is the next competitive battleground. It’s where business is going to be won or lost.” – Tom Knighton
33. “We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” – Jeff Bezos
34. “A brand is no longer what we tell the customer it is – it is what customers tell each other it is.” – Scott Cook
35. “Customers will never love a company until the employees love it first.” – Simon Sinek
36. “Spend a lot of time talking to customers face-to-face. You’d be amazed how many companies don’t listen to their customers.” – Ross Perot
37. “Always begin with: ‘So that I can better serve you, do you mind if I ask a few questions?'” – Jodie Shaw
38. “If you are not taking care of your customer, your competitor will.” – Bob Hooey
39. “You don’t earn loyalty in a day. You earn loyalty day-by-day.” – Jeffrey Gitomer
40. “Customers don’t care about your policies. Find and engage the need. Tell the customer what you can do.” – Alice Sesay Pope
41. “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” – Henry Ford
42. “If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.” – Jim Rohn
43. “When you serve the customer better, they always return on your investment.” – Kara Parlin
44. “Ask your customers to be part of the solution, and don’t view them as part of the problem.” – Alan Weiss
45. “If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.” – Jim Rohn
46. “You can have what you want if you help other people get what they want.” – Zig Ziglar
47. “The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.” – Kerry Stokes
48. “Courteous treatment will make a customer a walking advertisement.” – J. C. Penny
49. “It takes months to find a customer… seconds to lose one.” –  Vince Lombardi
50. “Be genuine. Be remarkable. Be worth connecting with.” – Seth Godin
51. “Face the simple fact before it comes involved. Solve the small problem before it becomes big.” – Lao Tzu
52. “My definition of ‘innovative’ is providing value to the customer.” – Mary Barra
53. “Our greatest asset is the customer! Treat each customer as if they are the only one!” – Laurice Leitao
54. “The goal of a company is to have customer service that is not just the best but legendary.” – Sam Walton
55. “Customers who are merely satisfied remain your customers only as long as everything goes their way.” – Chip Bell
56. “Your ability to communicate is an important tool in your pursuit of your goals, whether it is with your family, your co-workers or your clients and customers.” – Les Brown
57. “If you don’t care, your customer never will.” – Marlene Blaszczyk
58. “One of the deep secrets of life is that all that is really worth doing is what we do for others.” – Lewis Carroll
59. “Customers don’t expect you to be perfect. But they do expect you to fix things when they go wrong.” – Donald Porter
60. “Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” – Marilyn Suttle
61. “Always have an attitude of gratitude.” — James R. Nowlin
62. “Every company’s greatest assets are its customers, because without customers there is no company.” – Michael LeBoeuf
63. “One customer well taken care of could be more valuable than $10,000 worth of advertising.”– Jim Rohn
64. “The customer’s perception is your reality.” – Kate Zabriskie
65. “Management is doing thing right; leadership is doing the right things.” – Peter Drucker
66. “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.” – Richard Branson
67. “How you think about a problem is more important than the problem itself — so always think positively.” – Norman Vincent Peale
68. “In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
69. “Meet your audience where they are, on their terms.” – Scott Gombar
70. “The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing.” – John Russell
71. “The most important thing in communication is hearing what isn’t said.” – Peter Drucker
72. “Until you understand your customers — deeply and genuinely — you cannot truly serve them.” – Rasheed Ogunlaru
73. “Never underestimate the power of the human element. Whether it’s assisting a guest with a special request or a friendly greeting from staff members in the hallway, the people aspect plays a key role in guest satisfaction and loyalty.” – Ramez Faza, Sr.
74. “Every day we’re saying, ‘How can we keep the customer happy? How can we get ahead in innovation by doing this?’… because if we don’t, somebody else will.”– Bill Gates
75. “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” – Ray Kroc
76. “When the customer comes first, the customer will last.” – Robert Half
77. “People expect good service but few are willing to give it.” – Robert Gately
78. “If you’re not serving the customer, your job is to be serving someone who is.” – Jan Carlzon
79. “We are what we repeatedly do. Excellence, therefore, is not an act but a habit.” – Aristotle
80. “It is not your customer’s job to remember you, it is your obligation and responsibility to make sure they don’t have the chance to forget you.” – Patricia Fripp
81. “Inside of every problem lies an opportunity.” – Robert Kiyosaki
82. “After-sales service is more important than assistance before sales. It is though such service that one gets permanent customers.” – Kōnosuke Matsushita
83. “Success is the sum of small efforts, repeated day in and day out.” – Robert Collier
84. “The magic ‘mind reading’ anticipatory service phrase is: ‘If that was me, what would I want?’” – Steve Cokkinias
85. “When a customer complains, he is doing you a special favor; he is giving you another chance to serve him to his satisfaction. You will appreciate the importance of this opportunity when you consider that the customer’s alternative option was to desert you for a competitor.” – Seymour Fine
86. “Seek first to understand. Then to be understood.” – Stephen Covey
87. “The price of inaction is far greater than the cost of a mistake.” – Meg Whitman
88. “Understanding what customers do allows you to predict what they will do next.” – Colin Shaw
89. “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.” – Steve Jobs
90. “A brand is what a business does, reputation is what people remember.” – Ted Rubin
91. “Be helpful — even if there’s no immediate profit in it.” – Susan Ward
92. “Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen Covey
93. “We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes — but I was passionate about customer service.” – Tony Hsieh
94. “Focus on your customer and lead your people as though their lives depend on your success.” – Warren Buffett
95. “The purpose of business should be to make life better for people.” – Unknown
96. “Always deliver more than expected.” – Larry Page
97. “What helps people, helps business.” – Leo Burnett
98. “When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.” – Dale Carnegie
99. “Quality is remembered long after the price is forgotten.” – Gucci Family Slogan
100. “Here is a simple but powerful rule: Always give people more than what they expect to get.” – Nelson Boswell
101. “If you cannot do great things, do small things in a great way.” – Napoleon Hill